Last updated: 29 July 2026

At Timber Tweed, the security of your payment details is a priority. We offer several trusted, widely recognised payment methods so your shopping experience is simple and worry-free.

1. Accepted payment methods

• Credit and debit cards: Visa, Mastercard and American Express.
• Digital wallets: Apple Pay, Google Pay and Shop Pay.

2. Currency

All transactions on timbertweed.com are processed in Australian dollars (AUD). If your usual currency is different, your bank may apply a conversion fee at its own rate.

3. Secure payment (SSL)

Our site is protected by SSL encryption, keeping the data exchanged between your browser and our servers private. Payments are handled through PCI-DSS compliant gateways.

4. Charging and confirmation

Your payment method is charged once your order is confirmed. You then receive a confirmation email with the details of your purchase.

5. Checks and security

To help prevent fraud, some orders may be reviewed. Where needed, we may contact you to confirm a transaction. If a payment is flagged by our system, we reserve the right to cancel the order and issue a full refund.

6. Privacy of your financial details

We never store your full card number or security code. This information is handled directly by our secure payment providers.

7. Prices and taxes

Prices shown in Australian dollars are the total amount payable. No hidden fees are added at the final step, and no customs duties or import taxes are billed to you on delivery.

8. Payment issues

If your payment is declined, check that your billing address matches the one on file with your bank, that the expiry date and security code are correct, and that your bank hasn't blocked the transaction.

9. Contact

For any question about payment: info@timbertweed.com.