Last updated: 29 July 2026

Welcome to Timber Tweed. The website timbertweed.com is operated by Timber Tweed. These terms and conditions govern your use of the site and your purchase of our products. By placing an order, you accept them.

1. The seller

Products sold on this site are supplied by Timber Tweed. You can contact us at any time at info@timbertweed.com.

2. Products

We take care to present our items, colours and descriptions as accurately as possible. Slight variations in appearance may occur depending on your screen. All offers are subject to availability.

3. Orders

Placing an order on the site constitutes a binding offer to purchase. Once your payment is confirmed, you will receive a confirmation email summarising your order. We reserve the right to decline or cancel an order in cases of suspected fraud, a manifest pricing error, or unavailability.

4. Prices

Prices are shown in Australian dollars (AUD) and represent the total amount payable. No hidden fees are added at checkout. We may change our prices at any time; products are charged at the price in force when your order is confirmed.

5. Payment

Payment is due in full at the time of ordering. Accepted payment methods are set out on our "Payment Terms" page. All transactions are secure and processed by certified payment providers.

6. Delivery

Delivery methods, timeframes and areas are detailed in our "Shipping Policy". We currently ship within Australia.

7. Returns and consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Details of our change-of-mind returns, refund timeframes and conditions are set out in our "Returns & Refund Policy".

8. Intellectual property

All content on this site is protected and may not be reproduced or used without our prior written consent.

9. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of the site or the products. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law.

10. Governing law

These terms are governed by the laws of Australia, and the Australian Consumer Law applies to your purchase. If a dispute arises, we ask that you contact us first so we can work towards a fair resolution.

11. Contact

For any question about these terms: info@timbertweed.com.